Privacy Policy
Last updated: June 2026
Introduction
DigitalMenu ("we", "our", or "us") provides digital menu software and related services for restaurants and hospitality businesses.
This Privacy Policy explains how we collect, use, store, and protect information when you use DigitalMenu.
By using our services, you agree to the practices described in this policy.
Information We Collect
Account Information
When you create an account, we may collect:
- Name
- Email address
- Account credentials
- Subscription information
Restaurant Information
You may provide:
- Restaurant name
- Address
- Contact details
- Opening hours
- Social media links
- Menu content
- Images and videos uploaded to the platform
Usage Information
We may collect information regarding platform usage, including:
- Page views
- Menu interactions
- Device type
- Browser information
- Feature usage statistics
This information is used to improve the platform and provide analytics features.
Payment Information
Payments are processed securely through Stripe.
DigitalMenu does not store full payment card information on its own servers.
How We Use Information
We use collected information to:
- Provide and maintain the service
- Authenticate users
- Process subscriptions and billing
- Deliver customer support
- Improve platform performance
- Prevent fraud and abuse
- Comply with legal obligations
Data Storage and Security
We use industry-standard security measures designed to protect data against unauthorized access, alteration, disclosure, or destruction.
While no internet service can guarantee complete security, we continuously work to protect user information.
Data Sharing
We do not sell personal information.
Information may be shared only with service providers required to operate DigitalMenu, including:
- Payment processors
- Cloud hosting providers
- Storage providers
- Analytics and infrastructure providers
These providers only receive information necessary to perform their services.
Data Retention
We retain information only for as long as necessary to:
- Provide services
- Maintain account functionality
- Meet legal obligations
- Resolve disputes
- Enforce agreements
Account Deletion
Users may request account deletion at any time through account settings.
When an account is deleted, associated account data will be removed or anonymized unless retention is required by law or necessary for legitimate business purposes.
Cookies
DigitalMenu uses cookies and similar technologies required for:
- Authentication
- Security
- Session management
- Platform functionality
- Analytics
Disabling certain cookies may affect platform functionality.
Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Request a copy of your data
Requests may be submitted using the contact information below.
Children's Privacy
DigitalMenu is not intended for children under 13 years of age.
We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy periodically.
Updated versions will be published on this page with a revised update date.